24/7 Travel Assistance

If a traveller has a travel assistance need, their call will be triaged to Healix’s dedicated team of experienced travel assistance coordinators who provide a full range of services, including, but not limited to:

• Travel and visa advice
• Embassy referral and visa assistance
• Lost ticket and baggage assistance
• Lost passport assistance
• Emergency document delivery
• Lost wallet and credit card support
• Emergency cash advance
• Legal referrals
• Emergency message relay
• Emergency travel service
• Airport/port assistance
• Arrangement of interpreters
• Emergency hotel arrangement and bill settlement