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24/7 Travel Assistance

If a traveller has a travel assistance need, their call will be triaged to Healix’s dedicated team of experienced travel assistance coordinators who provide a full range of services, including, but not limited to:

  • Travel and visa advice
  • Embassy referral and visa assistance
  • Lost ticket and baggage assistance
  • Lost passport assistance
  • Emergency document delivery
  • Lost wallet and credit card support
  • Emergency cash advance
  • Legal referrals
  • Emergency message relay
  • Emergency travel service
  • Airport/port assistance
  • Arrangement of interpreters
  • Emergency hotel arrangement and bill settlement